Terms and Conditions

Purchasing Information

• You are purchasing your tickets for this event from:
  • Exhibitions and Events New Zealand Ltd ("Event Organiser" or "Seller")
  • Email: info@eenz.net.nz
• The transaction is being processed and facilitated through the ticketing website of:
  • Expo News Pty Ltd
  • ABN: 17 564 826 326
  • Email: tickets@lup.com.au
  • Phone: 1300 884 226
  • Address: GPO Box 647, Brisbane QLD 4001

Delivery of Your Tickets

• Your tickets will be delivered electronically via email. (E-tickets).
• You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
• We will send you your e-ticket as soon as you complete your purchase.

Processing and Credit Card Fees

• If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
• If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

• Refunds and returns are covered under the policy of the Event Organiser, and do not limit your rights under New Zealand consumer law:
  • All transactions are final. No refunds are permitted, except as required by law.
  • In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.

Security

• All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
• All payments are processed directly with Westpac and none of your credit card details are stored on our servers

Privacy Policy

• You consent to Lup / Expo News Pty Ltd dealing with your personal information in accordance with its privacy policy.
• Your information is shared with the Event Organiser, to enable them to communicate to you regarding the event.
• If you wish to be removed from any lists please email us at tickets@lup.com.au

Disclaimer, Terms and Conditions

• By entering your details you are agreeing to the terms and conditions listed below.
• By scanning your QR Code at any participating exhibitor, you are agreeing for your details to be supplied to them and to their Terms and Conditions. (See exhibitor's stands for more details)
• By selecting “Yes please” to “Would you like a chance to Win a 55' LED TV From Lüp Tickets?”, you are agreeing for us to supply your details to Expo News Pty Ltd (trading at Lup) / ABN 17 564 836 326 (and its affiliates). You are also agreeing to opt-in to their eNewsletter for the purposes of the competition and for future promotions and information. 

Definitions:
(a) "web" or "web site" or "site" means the system or database on which the personal information is stored;
(b) "You" or "your" means Lüp Pty Ltd
(c) "I", "my" or "me" means the person who has entered information into any electronic form on a site
(d) "information" or "personal information" means any information entered into any electronic form that is provided that may identify a person
(e) "Show" or "Expo" means the event for which you registered  

GENERAL

• I confirm that the information I have entered is completely accurate, and in particular I have taken care to ensure that my email address is correctly entered.
• I agree and consent to my personal information being utilised for current and future communication, competitions, and promotions by the promoters/organisers of the Show.
• I agree that by my entering into any competitions at the Show, that I agree and consent to my personal information being utilised by such competition for the competition purposes and the promoter of the competition and authorise the publication of my details as they relate to the competition.
• I agree that you will not be liable to me, except in the case of fraud, for any act or omission (whether negligent or misleading or deceptive or otherwise) by you in the performance or purported performance of your obligations under these terms and conditions.
• I indemnify you against all claims, except in the case of fraud, arising out of or in any way connected with any act or omission by you in the performance or purported performance of your obligations under these terms and conditions.
• I agree that liability on your part or on the part of your servants or agents for damages for or in respect of any claim arising out of or in connection with the relationship established by this agreement or any conduct under it or any orders or instructions given to you by me, shall not in any event (and whether or not such liability results from or involves negligence) exceed $50.00.
• I agree that by my entering information into any electronic form on your site that I am agreeing to the terms and conditions herein and to the Disclaimer.
• I agree that by consenting to join the ‘Home Show Subscriber Club’, I will receive updates, news and special offers via email for future events.